Project Description

Remote video assistance allows inspectors, field techs, and other employees to stay safe by avoiding contact with customers and dangerous worksites

Blitzz provides visual remote support for field teams and allows subject matter experts to remotely guide and support field techs. With the remote visual assistance software and mobile platform, businesses can create no-app-download video calls that enable accurate virtual inspections, customer support, and field service.

Blitzz empowers customer care agents by allowing them to see clearly what’s happening and offer remote guidance to quickly resolve issues. With remote visual guidance, a customer support agent can often fix the problem without a dispatch and avoid the expense of dispatching a truck and crew.