Project Description

Juntos helps enable banks to scale relationships in an age of digitization through Conversational Account Management (CAM), combining technology with human intelligence to create more engaging and personalized two-way conversations with customers at scale.

As a global leader in CAM, Juntos has created a platform that is used by banks across 4 continents to drive growth by establishing and deepening customer relationships in 24 languages and more than 130m touchpoints.

Founded in 2010, Juntos partners with financial service providers worldwide to deliver high-touch engaging conversations via SMS to help build trust, comfort, and confidence with customers so they can more effectively use newly-available financial products, increase their participation in the financial system, and feel more empowered in their financial lives.